How to Build a Proactive COB Program


Many plans wait until after claims are paid to identify overlapping coverage and recover incorrect payments. But focusing on recovery creates a manual and time-consuming process for you and frustrates providers and your members.

A prospective COB program, focused on early identification of overlaps to prevent incorrect payments, increases efficiency and cost savings, and provides a better experience for providers and members.

Download the toolkit to get a step-by-step guide to moving your COB process from "pay and chase" to proactive.